To help you familiarise yourself with this site we've put together four short videos covering how to use the site, how to download your audio books and how to copy your audio books to CD.
Each of these videos lasts just a few minutes and covers everything you need to know to get going. You'll need Flash Player software to view these videos. If you don't have that on your computer you can download it for free from here.
Click on any of the images below to watch that video.
Answers to your questions
Below are answers to some of the questions you may have. If you need an answer to a question we have not included please view the Knowledgebase or submit a support ticket to our Support Centre. The help team will provide an answer as soon as possible.
Tell me about Audio Book Whiz
Audio Book Whiz is a "Spoken Network" website. It is set up to help promote the wonderful world of downloadable spoken word audio content. It is not tied to any one publisher and so is completely independent and impartial as far as content, reviews and marketing are concerned. When creating the site the aim was to provide an informative and easy to use site for lovers of spoken word content and allow the easy downloading of the titles of your choice. Hopefully, we have fulfilled that aim, but if you have any suggestions as to how we could improve it please do not hesitate to contact us here.
Can I listen to a sample of the audio before I decide to make a purchase?
Yes! All of the titles on this site include a two to five minute sample that you can listen to before deciding to make a purchase. The recording you hear will not sound as good as the audio you will download once you have made a purchase as it has had to be compressed a great deal to allow easy streaming on all the different connection speeds.
Do you offer a guarantee?
Yes! If you are not 100% happy with your purchase just let us know any time within seven working days and we will refund your money in full. This means you can purchase from us with complete confidence.
What currency is used on the Audio Book Whiz website?
As an international website, currently Audio Book Whiz operates in U.S. dollars. A Currency Converter that can convert to 42 different currencies is available on each page of Audio Book Whiz for your convenience, however it can only provide you with an approximation of a converted price, not an exact value. Please visit here for more information.
Are payments secure?
You can pay for your purchase using any major credit card. The payment system uses 128-bit encryption and is on a Thawte certified secure server so you can pay with complete confidence. Your credit card company should convert your currency to U.S. dollars as required.
How easy is it to download the files once I have purchased them?
It is very easy. Once you have made your purchase you will be taken through to a special part of the site ("My Library") where you can download the files you have purchased. Easy to follow instructions are provided on the download page. If you do run into any problems at all, which is very unlikely, you can always contact us at our Support Centre, and we will be happy to help in any way we can.
Am I breaking the law by downloading these audio files?
Absolutely not! ALL of the content on this site has been approved by the publishers and copyright holders. As a paying customer you are entitled to download and listen to these files as often as you wish and on whatever equipment you wish. However, like any other media, it is illegal to make copies of the files and give them to other people.
How long will it take to download the audio files?
It will vary greatly depending on what kind of Internet connection you have. If you have a broadband connection it will take just a few minutes per part. If you have a 56k dial-up connection it will be considerably slower. If a recording is several hours long we will have split it into several parts to make it easier to download so even if you are on a slow connection you can start listening to the first part whilst the others are downloading.
What format do I receive the audio in?
We make use of two formats; MP3 and WMA. Both of these formats will play on PCs and Macs and most portable players. The publisher chooses which format they want the files to be distributed in. When you purchase a downloadable title from this site you will be taken to a special "Library" area of the site where you can choose from a variety of file formats. If you have a high speed connection you will probably prefer to download the highest quality file available. If you have a slow Internet connection you can choose to download a file that is smaller in size, but will not be of quite the same quality, but it will still be very listenable.
Do I need any special software to play these audio files?
No. All the files on this site will work on a standard PC.
Many of the audio books are copy protected and so to transfer them on to an MP3 player it's simplest if the player supports WMA/DRM ("Windows Media Audio Digital Rights Management"). However help is available if your MP3 player doesn't have this support. The process in this case is very similar to what is needed to play the files on an iPod...
Can I use these files on an iPod?
Yes! All you need to do is "burn" the files to CD first (this is a step we'd always recommend as it is wise to make a physical backup copy of anything you buy just in case your computer ever fails or is stolen) and then rip that CD straight into iTunes. You can then transfer the audio to your iPod in the normal way.
Guidance for these steps can be found by clicking on the "Downloading to your iPod" image above or by clicking here.
Can I copy the files onto audio CDs and listen on my hi-fi or in-car system?
Yes! Copying the files to an audio CD on your computer is quick and easy, particularly if you are using Windows. To watch a short animated video demonstration of how to do it click here, or for a video presentation that includes audio, click on the "Burning to CD" image above or simply click here. | 
